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Privacy policy

Responsible for personal data: Nikholas Montes, RUT 16.678.611-8, residing at Carreño1321, Villa Alemana, Valparaíso, Chile, hereafter referred to as THE WEBSITE MANAGER, and whose contact email is help@yourbreadmakermachine.com.

Data requested on the website and purpose of processing.

Name, surname, and email in contact forms: to make any direct contact with THE WEBSITE MANAGER, whether to ask questions, comments, suggestions, request a service or product, or any other information. Failure to provide the minimum personal data necessary will make it impossible for THE WEBSITE MANAGER to respond to the request.

Name and email: to be able to make comments on the website’s blog.

Name, surname, address, telephone, email, tax identification number: this information will be requested at the time of payment of the service, in order to process everything related to the customer.

Name, phone, and email for newsletter: with the express and voluntary consent of the data subject, the minimum necessary information will be requested on the website to send an automated commercial newsletter, which will inform about advertising, promotions, and other information about the services and/or products offered by THE WEBSITE MANAGER.

Email: the email will be requested to be able to access the client area, according to the data provided at the time of creating the account.

If the user is under 16 years old, they must have the authorization of their parents or legal guardians to provide their personal data. THE WEBSITE MANAGER has no way of effectively verifying the age of users, so it is exempt from any responsibility if the user does not comply with what is indicated here.

THE WEBSITE MANAGER will always ensure that the use of the website, the content, and the processing of the user’s personal data are carried out in the most correct way. For this, the user will always be able to exercise their rights of access, rectification, cancellation, portability, oblivion, or opposition, all in faithful compliance with the guidelines of the laws that govern the matter, by writing to the email help@yourbreadmakermachine.com.

At no time will THE WEBSITE MANAGER share the data it has with third parties. In case of doing so to comply with services contracted by a participant, send the newsletter, comply with legal requirements, or for the administration of the website, the appropriate confidentiality agreements will be provided between the parties.

The links to third parties that may be found on the website have privacy policies unrelated to THE WEBSITE MANAGER. Access to these sites will be the responsibility of the user, who must know them and decide whether to accept them or not.

FORMS

The website has 4 types of forms:

Contact: Users, clients, or participants can find forms that will facilitate communication with the WEBSITE MANAGER to ask questions, provide comments, request a quote, reserve any of the services offered on the website, or demand any rights they may have. Failure to provide the necessary personal data will make it impossible for the WEBSITE MANAGER to respond to the request. This processing will be considered legitimate as part of a pre-contractual diligence. The website server and the email server of the WEBSITE MANAGER will be in charge of the processing.

Advertising: Users, buyers, or participants will be asked for their express and voluntary consent to provide the minimum necessary data to the WEBSITE MANAGER in order to receive advertising and commercial information related to the services and/or products offered by the WEBSITE MANAGER, which will be added to an automated email marketing file managed by the data processor indicated below. The processing of personal data in this section has been carried out with the consent of the data subject.

For blog comments: In order to avoid spam, inappropriate messages, and to maintain proper tracking, users will be asked for their name, email, and website to identify them in the comments they wish to make on blog posts. This data will be visible to other users of the website. If you do not want the data to be visible to other people, you should contact the WEBSITE MANAGER at the email address help@yourbreadmakermachine.com.

The website server will be in charge of the processing and will be carried out with the consent of the data subject.

To process service requests: Users, clients, or participants will be asked for their data so that the WEBSITE MANAGER can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be stored on the website server.

DATA PROCESSORS

The WEBSITE MANAGER needs the support of third parties to properly offer its services and products, with whom it enters into appropriate confidentiality agreements and verifies compliance with regulations on the protection of personal data.

The data provided to these third parties may not be used for other purposes not authorized by the data subject.

In compliance with the principles of information and transparency, it is known that these third parties are:

  • Mailchimp: used to automate commercial information newsletters and send advertising of products and/or services offered on the website to the data owner’s email. The service is provided by The Rocket Science Group LLC, located in the United States of America. It has a security agreement called Privacy Shield, in accordance with the requirements of the European Data Protection Committee, which can be consulted here: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active. For more information on their privacy policy, you can visit https://mailchimp.com/legal/privacy/
  • Asana: an application used to organize and manage work activities. This service is provided by Asana, Inc., which is located at 1550 Bryant Street, Suite 200, San Francisco, CA 94103, and can be contacted through the email privacy@asana.com. If you want more information about their privacy policy, you can visit: https://asana.com/terms
  • ActiveCampaign: used for email marketing and customer management. This service is provided by the company ActiveCampaign, LLC, whose office is located in Chicago, USA. They have subscribed to the Privacy Shield, which can be verified at this link https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK&status=Active. You can see more information about their privacy policy here: https://www.activecampaign.com/privacy-policy/
  • Zapier: a tool used to automate tasks. The company, Zapier Inc., is located at Zapier, Inc., 548 Market St. # 62411, San Francisco, CA 94104-5401 and can be contacted through the email contact@zapier.com. Their privacy policy can be seen at this link: https://zapier.com/privacy/
  • Google: a tool used for [purpose not provided]. This service is provided by Google LLC, located in Mountain View, California, USA, and has the subscription of the privacy shield between the EU-USA, which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. If you want more information about their privacy policy, you can visit: https://policies.google.com/privacy
  • Lead Pages: a tool used to create websites, landing pages, and pop-ups, among others. This service is provided by the company Avenue 81, Inc., which is located at 107 Cheapside, London, and can be contacted through the email legal@ave81.com. Their privacy policy can be seen at this link: https://www.leadpages.net/privacy
  • Apple: a tool used for [purpose not provided]. This service is provided by Apple Inc., which can be contacted through the link https://www.apple.com/la/contact/ and whose privacy policy can be seen at https://www.apple.com/legal/privacy/en-ww/
  • Siteground: provides web hosting services through the company SiteGround Spain SL. Its European headquarters are located in Spain, C / Serrano 1, º 28001 Madrid, and its privacy policy can be seen at https://www.siteground.com/privacy.htm
  • Calendly: a tool used to schedule meetings. The company is located at 1315 Peachtree St NE, Atlanta, GA 30309, and can be contacted through the email support@calendly.com. It has subscribed to the Privacy Shield between the EU-USA and Switzerland-USA, which can be consulted at https://calendly.com/pages/privacy and their privacy policy can be seen at https://calendly.com/pages/privacy
  • Typeform: Tool used to create online forms and surveys. This service is provided by Typeform SL, which is located at Carrer Bac de Roda, 163, local, 08018 – Barcelona (Spain). They can be contacted via email at support@typeform.com and their privacy policy can be viewed at https://admin.typeform.com/to/yFvrNI/
  • Facebook Pixel: Advertising analysis tool used to track the actions of data subjects on this website. This service is provided by Facebook, Inc., located at 1601 Willow Road Menlo Park, CA 94025, United States of America. If you are located outside of the United States of America or Canada, the data controller responsible for the information is Facebook Ireland Ltd., located at 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. It has certification under the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, as can be seen at https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active. For more information on the privacy policy, please visit https://www.facebook.com/privacy/explanation
  • Google Analytics: Web analytics service used to view website usage statistics. This service is provided by Google LLC, located in Mountain View, California, United States of America, and has subscribed to the Privacy Shield between the EU and the U.S., which can be consulted at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. For more information on its privacy policy, please visit: https://policies.google.com/privacy
  • Zoom: Video conferencing tool. This service is provided by Zoom Video Communications, Inc., located in San Jose, California, United States of America, and has subscribed to the Privacy Shield between the EU and the U.S., which can be consulted at https://www.privacyshield.gov/participant?id=a2zt0000000TNkCAAW&status=Active. For more information on its privacy policy, please visit: https://zoom.us/privacy
  • Evernote: Tool used to better manage services offered. This service is provided by Evernote Corporation, located in the United States of America, which has subscribed to the Privacy Shield as can be seen at https://www.privacyshield.gov/participant?id=a2zt0000000PCFCAA4&status=Active, an agreement signed between the EU-ES approved by the European Data Protection Committee. For more information on its privacy policy, please visit https://evernote.com/intl/es/privacy/policy
  • Skype: Video conferencing tool. This service is provided by Microsoft Corporation, located in Redmond, Washington, United States of America, and has subscribed to the Privacy Shield between the EU and the U.S., which can be consulted at https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK&status=Active. For more information on its privacy policy, please visit: https://privacy.microsoft.com/es-mx/privacystatement
  • Coda.io: Tool used for document editing. This service is provided by Coda, located at 444 Castro St, Suite 1200, Mountain View, CA 94041. They can be contacted via email at help@coda.io and their privacy policy can be viewed at https://coda.io/trust/privacy
  • Manychat: Tool used to create bots on Facebook pages. This service is provided by ManyChat, INC. They can be contacted via email at support@ManyChat.com and their privacy policy can be viewed at https://manychat.com/privacy.html
  • Pay U Latinoamerica: Company used to manage payments on the website. It can be contacted through the email protecciondedatos@payulatam.com and its privacy policy can be found at https://legal.payulatam.com/EN/privacy_policy.HTML
  • PayPal (Europe) S.à r.l. et Cie, S.C.A.: Company used to manage debit and credit card payments on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. For more information, visit https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=en_US
  • Stripe Inc: Used to manage debit and credit card payments on the website. This company is located in the United States and has a privacy agreement called Privacy Shield, which complies with the requirements of the European Data Protection Committee and can be consulted here: https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&status=Active. For more information, visit https://stripe.com/us/privacy.
  • Mailtrack: Tool used to send emails and verify their receipt by the recipient. The company THE MAIL TRACK COMPANY, S.L., is located at Calle Córcega, number 301, penthouse 2ª, 08008 – Barcelona (Spain), and can be contacted through the email hi@mailtrack.io. Its privacy policy can be found at https://mailtrack.io/en/privacy-policy.
  • Dropbox: Used for virtual document storage related to the products or services offered on the website. Service provided by Dropbox, Inc, located in California, United States. It has a privacy agreement called Privacy Shield, which complies with the requirements of the European Data Protection Committee and can be consulted at https://www.privacyshield.gov/participant?id=a2zt0000000GnCLAA0&status=Active. For more information on its privacy policy, visit https://www.dropbox.com/privacy.
  • WhatsApp: Tool used for communication with users, buyers, customers, and participants through the company WhatsApp Ireland Limited (for those located in Europe). It can be contacted through the link https://www.whatsapp.com/contact/?subject=messenger and its privacy policy can be found at https://www.whatsapp.com/legal?eea=1#privacy-policy.

In specific cases, THE WEBSITE MANAGER may use applications or tools that have not been included or named in this list, as they may be a better option that contributes to the completion of a specific task. If this happens, THE WEBSITE MANAGER will notify its users, customers, or participants accordingly.

Translation: POLICIES RELATED TO THE NEWSLETTER

These policies will always be understood as a complementary part of the terms and conditions stated on the website, both of which will be equally applicable in the event of a dispute. The privacy and intellectual property policy applied will be the same as that stated in the website’s terms and conditions.

The term «newsletter» will refer to the digital bulletin that the MANAGER OF THE WEBSITE periodically produces and sends to its subscribers through an external email service provider, to which the user has voluntarily subscribed.

THE WEBSITE MANAGER is not obligated to send the newsletter at defined periods of time, so it is entirely free to do so when it deems appropriate. The user may exercise their right of access, rectification, cancellation, or objection at any time by following the instructions found in the footer of the newsletter.

The user shall not share the content with third parties, as this would violate the copyright of THE WEBSITE MANAGER. The only possible distribution channel is the one managed and/or authorized by THE WEBSITE MANAGER.

THE WEBSITE MANAGER will not be held responsible for third-party content presented in the newsletter; any controversy that arises must be dealt with directly with the person or company mentioned.

All the material presented in the newsletter is protected by copyright in favor of THE WEBSITE MANAGER, and in the case of belonging to third parties, it will be understood that THE WEBSITE MANAGER has the proper authorization to use it as agreed with the author.

DURATION OF PROCESSING

In the case of personal data provided for billing and purchasing products or services, they will be kept for the time legally applicable by the billing platform.

In the case of personal data provided for electronic commercial newsletters and blog comments, it will be for the time that the data subject wishes to remain on the subscription list, so they may unsubscribe at any time, automatically as indicated in each newsletter or by writing to the email help@yourbreadmakermachine.com.